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New terminal at LAX provides elite luxury services to weary travellers

Konstantin Sheiko
May 24, 2018

Earlier this week, United Airlines and The Private Suite have launched a new relationship, offering the airline's customers access to a newly built, private terminal at Los Angeles International Airport (LAX) that provides elite luxury services to its clients. 

Customers who purchase access will enjoy private and personalised check-in and baggage handling, as well as private screening by Transportation Security Administration and U.S. Customs and Border Protection officers. United Airlines customers using the new terminal will be driven across the airfield in BMW 7-Series sedans directly to their aircraft. 

The United-branded lounge at the new terminal includes individual suites and restrooms and features a full bar and top-tier food service. Access to The Private Suite will be included in certain business-class fares. United has negotiated a highly preferential rate for use of the exclusive service. 

United customers flying to or from New York/Newark, Aspen, (Colorado) Hawaii, London Heathrow, Los Cabos (Mexico), Melbourne and Sydney (Australia), Shanghai, Singapore, and Tokyo (Narita Airport) who purchase this service will have access to the exclusive co-branded lounge at The Private Suite's terminal on the LAX airfield. 

Customers arriving from overseas will be met at the aircraft and escorted to private customs and immigration processing. A Private Suite logistics team of eight people is assigned to each booking, ensuring a seamless airport experience without traffic, lines or wait time. 

According to Janet Lamkin, President for United Airlines (California), ”We are excited to offer this new experience for our customers who are seeking additional efficiency, comfort, privacy and the ultimate service during their travels. The partnership with The Private Suite affords our customers the opportunity to enjoy a one-of-a-kind experience that makes travel through LAX the best in class. As California's global airline, our customers expect the best, and United is delivering on that promise." 

The Private Suite is owned and operated by Gavin de Becker & Associates, a world-renowned consulting and service firm that handles logistics and protection for many of the world's most prominent people. For travel agents dealing with luxury clients, the new private suite options at LAX should satisfy even the most fickle traveler.